If your account is enabled for video calls, you can make face-to-face video calls with your contacts. All you need is a camera and your computer’s speakers and microphone. You can also use a headset if your computer doesn’t have a built-in audio device.

Start a video call 

  1. Open Skype for Business, and either find a contact in your Contacts list or type a name in the search box to find the person you’re looking for. (See Add a contact in Skype for Business for details about searching for someone in your organization and also searching for someone with a Skype account.)
  2. Point to the contact’s picture, and click the Video icon.


Quick Video Chat button

Use video controls and views 

In the conversation window, choose a view by clicking Pick a Layout on your window header, and then clicking any of the following: 

  • Gallery View to show all of the participants’ videos (if you have more than two people).

  • Speaker View to show the presenter’s video or photo at the lower-right corner of the meeting window, plus meeting content. 

  • Content View to show only the meeting content. 

  • Compact view to show the tiles of the participants’ photos in a compact window. 


To control call participants, in the conversation window, right-click someone’s video or photo, and then click any of the following:

  • Mute, Unmute, or Remove to mute, unmute, or remove that person from the call.

  • Lock the Video Spotlight to turn off video/photo of everyone other than the person who is talking. 


To see videos or photos in a separate window, click Pop out the video gallery, and then click either:

  • Full Screen View, for a large view of the videos or photos.

  • Pop in people region to go back to normal view. 

Answer a video call


When someone calls you, a toast alert pops up on your screen. Do one of the following: 

  • To answer the call, click anywhere on the picture area. 

  • To reject the call, click Ignore

  • Click Options, and then select the appropriate selection to do any of the following: 

    • Reply with an instant message instead of with audio or video

    • Answer the call with audio only

    • Set your status to Do not Disturb to reject the call and avoid other calls