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Knowledge base
Office 365
Office 365 Administration
8
Set up Office 365 for business - Office 365
Manage your users in Office 365
Admin roles in Office 365
Setup e-mail forwarding as an Admin
Add additional email aliases to a user
See all 8 articles
Office 365 Billing
6
Venti Exchange Portal
View your bill or billing history (Microsoft licensing only)
How do I set up my billing profile?
What happens when a new subscription is created?
How do I download my invoice from the Customer Portal?
See all 6 articles
Get Started with Office 365
8
How to download, install and activate Office 2016.
Self-service migration of email and contacts to Office 365 for business
Office 2016 Quickstart Guides
Office 365 Training Resources
Office 365 Videos
See all 8 articles
Fixes
3
Fix: Error when you activate Office from Office 365
Fix (2) : Error when you activate Office from Office 365
Outlook not displaying folder contents after an IMAP PST migration.
Office 365 E-Mail
Exchange
8
Create shared mailboxes in Office 365.
Convert a user mailbox to a shared mailbox
Forward an Office 365 e-mail address to an external address without a mailbox.
How to access a Shared Mailbox from OWA.
Customize an "allow list" to receive email from a domain or user
See all 8 articles
Outlook
7
How to open a Shared Mailbox in Outlook for Mac.
Access your e-mail on iPhone - Outlook for iOS App
Access your e-mail on iPhone - iOS Mail App
Manage profiles or identities in Outlook for Mac.
Access your e-mail on Android - Outlook for Android.
See all 7 articles
Microsoft Teams
Training
11
Overview
Getting started
Guide for Team owners
Calling| Beginner
Calling| Advanced
See all 11 articles
Quality of Service
1
Teams Quality of Service Recommended Configurations
Skype for Business
Getting Started
21
What's Skype for Business?
Install Skype for Business on Windows
Sign in to Skype for Business
Add a contact in Skype for Business
Send an IM in Skype for Business
See all 21 articles
Troubleshooting
4
Have Lync or Skype for Business client but can't join external web conferences?
How to change your Skype for Business through BlueSky UC password
Configure SIP setting in Skype for Business on a Mac
Reset your PIN (Personal Identification Number)
Polycom CX Phones (CX500/CX600)
1
Polycom CX Phones User Guide (CX500/CX600)
Polycom VVX Phones
7
Polycom VVX 500 & 600 Quick Tips
Polycom VVX 500 and 600 QuickStart Guide
Connecting Polycom VVX Business Media Phones with Better Together over Ethernet
Polycom CX600 Lync Edition Quick User Guide
Provision your Polycom VVX Phone
See all 7 articles
Call Quality
3
QoS deployment for Skype for Business on BlueSkyUC servers
Tools to test the readiness/quality of your connection
Matt Landis article: Everything You Wanted to Know About Microsoft Lync and Sonicwall Firewalls
Skype for Business Training
1
Skype for Business Training
Polycom CX Phones (500/600/3000) With Initial Setup
1
Polycom CX Phones (500/600/3000) With Initial Setup
SharePoint
SharePoint Administration
1
Disable 'Sync' in SharePoint Document Libraries
Anywhere365
Apps
2
Snapper User Manual
Wallboard Basics
Powershell Commands
SharePoint
1
How to add a user as a Site Collection Admin using PS
Exchange
2
How to Connect to Exchange Online PowerShell using MFA
Convert a user to Shared Mailbox with Power Shell.
Office365
1
How to create groups in bulk on Office365
General
FAQ
1
How to open a Team Viewer session
Microsoft Licensing
2
How to add Team Venti as Digital Partner of Record for Office 365
How to add Team Venti as Digital Partner of Record for Azure
Help Desk Software
by Freshdesk