Support Portal

Office 365 Administration 8

• Set up Office 365 for business - Office 365
• Manage your users in Office 365
• Admin roles in Office 365
• Setup e-mail forwarding as an Admin
• Add additional email aliases to a user

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Office 365 Billing 6

• Venti Exchange Portal
• View your bill or billing history (Microsoft licensing only)
• How do I set up my billing profile?
• What happens when a new subscription is created?
• How do I download my invoice from the Customer Portal?

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Get Started with Office 365 8

• How to download, install and activate Office 2016.
• Self-service migration of email and contacts to Office 365 for business
• Office 2016 Quickstart Guides
• Office 365 Training Resources
• Office 365 Videos

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Fixes 3

• Fix: Error when you activate Office from Office 365
• Fix (2) : Error when you activate Office from Office 365
• Outlook not displaying folder contents after an IMAP PST migration.

Exchange 8

• Create shared mailboxes in Office 365.
• Convert a user mailbox to a shared mailbox
• Forward an Office 365 e-mail address to an external address without a mailbox.
• How to access a Shared Mailbox from OWA.
• Customize an "allow list" to receive email from a domain or user

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Outlook 6

• How to open a Shared Mailbox in Outlook for Mac.
• Access your e-mail on iPhone - Outlook for iOS App
• Access your e-mail on iPhone - iOS Mail App
• Manage profiles or identities in Outlook for Mac.
• Access your e-mail on Android - Outlook for Android.

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Getting Started 21

• What's Skype for Business?
• Install Skype for Business on Windows
• Sign in to Skype for Business
• Add a contact in Skype for Business
• Send an IM in Skype for Business

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Troubleshooting 4

• Have Lync or Skype for Business client but can't join external web conferences?
• How to change your Skype for Business through BlueSky UC password
• Configure SIP setting in Skype for Business on a Mac
• Reset your PIN (Personal Identification Number)

Polycom CX Phones (CX500/CX600) 1

• Polycom CX Phones User Guide (CX500/CX600)

Polycom VVX Phones 7

• Polycom VVX 500 & 600 Quick Tips
• Polycom VVX 500 and 600 QuickStart Guide
• Connecting Polycom VVX Business Media Phones with Better Together over Ethernet
• Polycom CX600 Lync Edition Quick User Guide
• Provision your Polycom VVX Phone

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Sonicwall Configuration 1

• Matt Landis article: Everything You Wanted to Know About Microsoft Lync and Sonicwall Firewalls

Call Quality Diagnostics 1

• Tools to test the readiness/quality of your connection

Skype for Business Training 1

• Skype for Business Training

Polycom CX Phones (500/600/3000) With Initial Setup 1

• Polycom CX Phones (500/600/3000) With Initial Setup

SharePoint Administration 1

• Disable 'Sync' in SharePoint Document Libraries

Apps 2

• Snapper User Manual
• Wallboard Basics

SharePoint 1

• How to add a user as a Site Collection Admin using PS

Exchange 1

• How to Connect to Exchange Online PowerShell using MFA

Office365 1

• How to create groups in bulk on Office365

FAQ 1

• How to open a Team Viewer session